Shipping & Returns

Shipping Information

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods

Standard Shipping: 5-12 business days

Returns & Exchanges

Return Policy

We want you to love your VeroMarka purchase! If you're not completely satisfied, you may return unworn items within 30 days of delivery for a full refund.

Return Requirements

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be returned in original packaging
  • Return shipping is the customer's responsibility unless the item was defective

How to Return

1. Contact us at contact@veromarka.com to initiate your return
2. We'll provide you with return instructions and a return authorization number
3. Package your items securely and include the return authorization number
4. Ship the package back to us using a trackable shipping method

Refunds

Refunds will be processed within 5-7 business days after we receive your returned items. Refunds will be issued to the original payment method.

For questions about returns or exchanges, please contact us at contact@veromarka.com.

Free shipping

Enjoy complimentary shipping across the United Kingdom, Belgium, and the Netherlands — no hidden fees at checkout.

Dedicated Support

Our team is available Monday to Friday, with urgent assistance available on weekends when needed.

Secure Checkout

All payments are processed securely with trusted providers, including major credit cards and protected checkout systems.